Whatcom Seed Company - seedrack.com
Rare — Exotic — Unusual — Beautiful

Ordering Information

All prices shown are in US currency.

 

Shipping Fees
Shipping Methods
International Orders
Payment Methods
Backorders
Privacy Policy
Return Policy
Warranties

 

Shipping Fees

USA Domestic Orders

There is a flat shipping and handling charge of $5.00 per order.

In addition, postage & handling fees are calculated on a per item basis. For most seed packets, the postage & handling fee is 25¢ per packet. A few varieties of seed, particularly large, heavy palm and cycad seeds, require special handling and/or additional postage. Such seeds incur a postage & handling fee of 50¢ per packet. Other gardening supplies are subject to additional shipping. The maximum postage & handling fee for domestic orders is $25.00 (excluding special express delivery requests).

International (non-USA) Orders

There is a flat shipping and handling charge of $7.50 per order.

In addition, postage & handling fees are calculated on a per item basis. For most seed packets, the postage & handling fee is 50¢ per packet. A few varieties of seed, particularly large, heavy palm and cycad seeds, require special handling and/or additional postage. Such seeds incur a postage & handling fee of $1.00 per packet. International orders of $100 or more may be shipped via registered mail, for which a fee of $11.75 will be added to your order. Orders of less than $100 also may be sent via registered mail at your request.

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Shipping Methods

Processing and shipment of orders will be undertaken in the order received and can take anywhere from one to several days, depending on current volume. If you need something expedited, please add special instructions when you place your order and we'll do our best to accommodate any special requests.

Domestic orders (U.S.A.) are sent via USPS Priority or first class mail. Orders valued over $300 may be shipped via Fedex or UPS express.

International orders are sent via international mail (International Priority, International First Class, or International Express (EMS), depending on the size and weight of your order).

EXPRESS DELIVERY (USPS Express, FedEx Overnight or 2-day) is available by special request and at additional cost (usually $15 and up).

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International Orders (Shipping outside of U.S.A.)

You agree to pay all customs duties, VAT, and/or other taxes and fees that may be levied by your government. You are responsible for knowing and heeding any import regulations, prohibitions and restrictions which may apply. Whatcom Seed Company shall not be responsible for shipments that are seized by customs or prohibited entry into your country for any reason. Phytosanitary certificates will not be provided under any circumstances.

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Payment Methods

Select method of payment during checkout. We accept Visa, Mastercard, American Express, Discovercard, checks (U.S. and Canada only), money orders and PayPal payments. If mailing your check or money order, please be sure to include your invoice number to ensure proper credit.

Our mailing address is:

Whatcom Seed Company
P.O. Box 40700
Eugene, OR  97404 USA

If you prefer, you may transmit your credit card details via our toll free fax line from anywhere in North America:

TOLL FREE FAX: 1-866-475-1179

From outside the U.S., FAX: 1-206-219-6677

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Backorders

If an item is temporarily out of stock, it will placed on backorder and shipped as soon as the item becomes available. If paying by credit card, you will not be charged for items until they are ready for shipment. We try to keep the website updated daily and items that are out of stock will be noted as such.

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Privacy Policy

We will never rent, sell or share your personal data to anyone. We use the information you provide about yourself when placing an order to complete that order. Our credit card processor (a licensee of the TRUSTe Privacy Program) receives the data necessary to process the financial aspect of your order. We may contact you by email regarding the status of your order. And we may contact you by phone, mail or email if we have questions regarding your order. We do not store your credit card number on our web server, but rather in a controlled, off-line environment, to better safeguard and secure this sensitive information.

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Return Policy

Seed packets may be returned intact for refund within 30 days. Shipping and handling fees are not refundable after orders are shipped.

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Warranties

Whatcom Seed Company (the seller) warrants seed to be of the variety and quantity advertised. For domestic U.S. shipments, safe delivery is guaranteed and seeds lost or damaged during shipment will be replaced at seller's expense. Claims must be made within 30 days of shipment. All other replacements, refunds, returns and exchanges will be made at the sole discretion of the seller.

Seed is a live product which depends on many important related grower skills such as proper planting time, seed depth, type of soil, irrigation, proper use of fertilizers, weed controls, fungicides, insecticides, disease free soil, and reasonable weather conditions during the growing period. Germination is affected by such factors as temperature, moisture content, light intensity and contamination of planting media. These factors are totally out of the seller's control and are the buyer's responsibility and risk. Consequentally, the seller cannot unconditionally guarantee seed to perform properly regardless of conditions or the buyer's methods or mistakes.

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